Kenneth D. Tuchman

Inside the Minds: Industry CEOs on Customer Relationship Management (CRM) Software: CEOs from Reynolds & Reynolds, Harte-Hanks, Aspect & Other CRM Companies on the Keys to Profitable Customer Relationships  Richard Brock Gregory J. Hanson Michael Silton Beatriz V. Infante Kenneth D. Tuchman Aspatore Books Staff Aspatore.com Paperback. Aspatore Books, 2003-07-24 ISBN 9781587621468