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Wisdom, Analytics and Wicked Problems: Integral Decision-Making in and Beyond the Information Age (Practical Wisdom in Leadership and Organization)
Ali Intezari
Hardcover. Routledge 2017-04-28.
ISBN 9781472463784
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Buy from Amazon.co.uk
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Publisher description
The challenges faced by twenty-first-century businesses and governments are characterized as being fundamentally different in nature, scope and level of impact from those of the past. The challenges are wicked in nature in a sense that they are both pernicious and problematic to address being tied to multiple stakeholder interests, gaps in knowledge, and scientific uncertainty and fragmentation. Based on a cross-disciplinary conceptualization of wisdom, Intezari and Pauleen demystify the abstract and practical differentiation between data-, information-, knowledge-, and wisdom-based decision making and provide an integral and practical framework for incorporating wisdom into business and management practices in both the private and public sectors. While information technology and systems (IT and IS) can enable a decision maker to obtain access to and handle great volumes of information, the information and technology systems cannot replace the human qualities and abilities that are essential in the decision-making and strategy formulation process. Qualities include experience, awareness, intuition, deliberation and judgement. The limitations of merely using data, information, and knowledge in making holistic and prudent decisions and formulating strategies in dealing with the plethora of socio-economically wicked problems faced in our current turbulent business world are challenged and the authors criticize the unrealistic view of technology as the answer to all problems, thus providing an optimistic view and an extended understanding of the role of IT and IS when accompanied by wisdom-informed insight. Being a key component of practical wisdom, insight entails the ability to see the bigger picture and longer-term view. Furthermore, it underlines insight as a necessary complement to the strengths of analytics as offered by IT and IS. In this way practical wisdom uses many ways of knowing, in all modalities: objective, factual, analytical, scienti
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Wisdom, Analytics and Wicked Problems: Integral Decision-Making in and Beyond the Information Age
Book reviews » Wisdom, Analytics and Wicked Problems: Integral Decision-Making in and Beyond the Information Age (Practical Wisdom in Leadership and Organization)
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