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Implementation of the Baldrige education framework for performance excellence: A case study of one midwestern school district leadership team's continuous improvement efforts
Barbara Elaine Aumiller
Paperback. ProQuest, UMI Dissertation Publishing 2011-09-03.
ISBN 9781243522078
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Publisher description
School districts are educating students in a time of unprecedented change and innovation. Public school educators are working hard to improve opportunities to educate the nation's children amid increasing demands of accountability, shifting economic and social demographics, changing social and technological imperatives, and diminishing resources. Within this context, even high-performing school districts must engage in continuous improvement to ensure they are meeting the emerging needs of today's students and a global environment. Based on national, state, and local comparison data, Abbott School District was considered an academically and financially high performing system in a Midwestern state. This intensity sample case study employed qualitative research design, specifically documentation review, interviews, and observations. The research examined the overarching question: To what extent did implementing the Baldrige Education Criteria for Performance Excellence support an educational organization's continuous improvement efforts? Three ancillary questions studied improved processes, utilization of the Baldrige feedback report, and leadership practices. Two analytical frameworks guided the research in this study: Systems thinking and distributed leadership. A relatively new conceptual frame in school leadership literature, distributed perspective focuses on leadership as an activity, not as an individual. Findings from this research indicated that the district leadership team now operated in a systemic fashion, with improvement initiatives interconnected. Findings also showed that the district improved in the areas of strategic planning, focus, data utilization, and feedback. Examination of the feedback report revealed a timely, structured, documented approach in development and implementation of an action plan. District leadership practices emphasized commitments to collaboration, innovation, mission, and core values with limited evidence to support distributed leadership perspective. Three themes emerged: (a) The Baldrige Criteria raises the ceiling of continuous improvement for high-performing school districts, (b) external feedback is critical to guide continuous improvement efforts, and (c) effective leadership is an indispensable organizational ingredient to establish a continuous improvement culture. Implications for this study focused on continuous improvement, systemic planning, challenges of implementing the Baldrige Criteria, and the Board of Education role in affecting organizational change. This study advances both the understanding of the Baldrige framework in education and effective leadership practices for successful implementation
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Implementation of the Baldrige education framework for performance excellence: A case study of one midwestern school district leadership team's continuous improvement efforts
Book reviews » Implementation of the Baldrige education framework for performance excellence: A case study of one midwestern school district leadership team's continuous improvement efforts
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