Crucial Conversations Audio Mastery Course
Joseph Grenny
Kerry Patterson
Ron McMillan
Al Switzler
Audio Cassette. VitalSmarts 2001-09-16.
ISBN 9780971196742
Buy from Amazon.co.uk
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Better Than Duct Tape: Dialogue Tools for Getting Results and Getting Along
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The Balancing Act: Mastering the Competing Demands of Leadership
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