The Spirit of Service: How to Re-Invent a Customer-Focused Service Culture : A Customer Service Strategy for the New Decade and Beyond
Thomas D. Hinton
Paperback. Kendall Hunt Pub Co 1993-10.
ISBN 9780840391247
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The Spirit of Services: How to Create a Customer Focused Culture: a Customer Service Strategy for the New Decade and Beyond
Paperback
1991
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